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Shipping and Returns
Return Policy
 

DC Graves Return Policy



Any material that is to be returned must follow these guidelines

  • Nor product can be returned with receiving an RMA# from DC Graves.

  • Request for RMA must be made within 30 days of receipt of material

  • Purchaser is responsible for all freight costs, original and return shipments

  • All material will be assessed a 25% re-stock fee.

  • Material must be in new, working condition, any material returned used or damaged will not receive credit.

Non-Returnable Products

  • Any custom made parts

  • All Cotterman products: ladders, work platforms, etc..

  • Any carts ordered in optional colors or with NON-Standard lip configurations.