DC Graves Return Policy
Any material that is to be returned must follow these guidelines
- Nor product can be returned with receiving an RMA# from DC Graves.
- Request for RMA must be made within 30 days of receipt of material
- Purchaser is responsible for all freight costs, original and return shipments
- All material will be assessed a 25% re-stock fee.
- Material must be in new, working condition, any material returned used or damaged will not receive credit.
- Any custom made parts
- All Cotterman products: ladders, work platforms, etc..
- Any carts ordered in optional colors or with NON-Standard lip configurations.